Shark NV360 Navigator Lift-Away Upright Vacuum Cleaner Review

A vacuum is an investment—not just in cleaning, but in saving time and effort. A weak vacuum forces you to go over the same spots repeatedly, while a poorly designed one makes cleaning frustrating.
The Shark NV360 aims to solve these problems with a combination of powerful suction, Lift-Away technology for easy maneuverability, and a HEPA filter to trap allergens. But does it really check all the boxes?
This review breaks down every aspect of the Shark NV360, so by the end, you’ll know if it’s the vacuum for you—or if you should consider another model.
Shark NV360 Features and Performance

A vacuum’s real value isn’t just in its specs—it’s in how well it actually performs when put to the test. The Shark NV360 Navigator Lift-Away is designed to handle everything from everyday dust to stubborn pet hair, and its features aim to make cleaning more efficient and hassle-free. Let’s break down how it performs in real-world use.
Lift-Away Technology: More Than Just a Gimmick
One of the standout features of this model is Lift-Away technology. With a simple press of a button, the main canister detaches from the base, turning this upright vacuum into a portable unit. This means you’re no longer restricted to floor cleaning—you can easily take it up the stairs, clean furniture, and reach tight corners without dragging the entire vacuum around.
Imagine trying to clean a flight of carpeted stairs with a standard upright vacuum. You’d have to balance the machine on one step, constantly reposition it, and wrestle with the hose. With Lift-Away mode, you just carry the lightweight canister with one hand while using the hose and attachments with the other. This makes stair cleaning significantly easier and is a game-changer for people with multi-story homes.
The same feature comes in handy for cleaning drapes, upholstery, and ceiling corners. Many traditional vacuums struggle with these areas, but with the NV360, switching between floor and above-floor cleaning is effortless.
Suction Power and Efficiency: Can It Handle Pet Hair and Debris?
A vacuum’s effectiveness boils down to suction power, and this is where the Shark NV360 holds its ground. Whether you’re picking up fine dust, crumbs, pet hair, or larger debris like cereal, this vacuum doesn’t disappoint.
On carpets, the suction is strong enough to pull out deep-seated dirt and pet hair that might be invisible at first glance. This is crucial for pet owners because regular vacuums often fail to extract embedded fur, leaving carpets looking clean on the surface but still holding onto allergens and dander.
On hard floors, the NV360 picks up debris without scattering it around—a common issue with some vacuums that rely on spinning brush rolls. If you’ve ever had a vacuum push dirt forward instead of sucking it up, you’ll appreciate how well this one handles hard surfaces.
That said, suction power alone doesn’t determine a vacuum’s effectiveness—how it maintains that power over time matters, too. Some vacuums lose suction as the dust cup fills up, but the NV360 is designed to maintain strong airflow, ensuring consistent performance from start to finish.
Filtration System: A Relief for Allergy Sufferers
If you or someone in your home has allergies or asthma, the NV360’s HEPA filtration system is a significant benefit. Unlike standard vacuums that simply collect dust and push some of it back into the air, this vacuum traps 99.9% of allergens and dust particles inside.
Here’s why this matters:
- HEPA filtration ensures that tiny particles like pollen, pet dander, and dust mites don’t get recirculated.
- The Anti-Allergen Complete Seal Technology locks these particles inside the vacuum, instead of letting them escape through exhaust vents.
For anyone who experiences sneezing, itchy eyes, or respiratory irritation after vacuuming, this feature makes a noticeable difference.
Brush Roll and Floor Compatibility: Is It Good for Hardwood and Carpet?
Switching between carpet and hard floor cleaning should be quick and seamless, and the NV360 makes this easy with a brush roll shutoff feature.
- On carpets, the brush roll agitates fibers, loosening dirt and hair for deeper cleaning.
- On hardwood and tile, switching off the brush roll prevents scattering debris and avoids potential scratches.
One downside is that the brush roll isn’t self-cleaning, meaning hair and fibers can get wrapped around it over time. If you have long-haired pets or household members, you may need to manually remove tangled strands every few weeks to keep it running smoothly.
Dust Cup Capacity and Maintenance: Easy to Empty?
The NV360 comes with a 0.9-quart dust cup, which is larger than many competing vacuums in its price range. This means fewer trips to the trash can, allowing you to clean multiple rooms before needing to empty it.
The bottom-release design makes disposal simple—you press a button, and the debris falls directly into the trash. Unlike some vacuums that require shaking or scraping to remove stuck dust, this one empties easily.
Maintenance is straightforward:
- Filters: Both the pre-motor and HEPA filters are washable, which means you don’t have to buy replacements often. Washing them every three months ensures optimal performance.
- Brush Roll: As mentioned earlier, occasional cleaning is necessary to remove tangled hair.
- Hose and Attachments: Checking for blockages periodically can prevent suction loss.
Maneuverability: How Easy Is It to Use?
At about 13 pounds, the NV360 isn’t the lightest vacuum, but it’s still manageable for most users. The swivel steering helps with navigating around furniture, making it feel lighter in use than its actual weight suggests.
The main downside? The hose could be a bit longer. When using the attachments for furniture or ceiling corners, you may need to hold the canister closer than expected, as the hose has some tension that limits its reach.
This section covers the core features and real-world performance of the Shark NV360. While it’s clear that the vacuum excels in suction power, filtration, and versatility, a few minor drawbacks—like brush roll maintenance and hose length—are worth considering.
If you’re still on board with this model, the next section will help you weigh its pros and cons clearly, so you can see whether its strengths outweigh any potential downsides.
Pros and Cons: What You Need to Know

No vacuum is perfect, and the Shark NV360 Navigator Lift-Away is no exception. While it has plenty of strengths that make it a solid choice for most households, it also has a few limitations that might matter depending on your cleaning needs. Let’s break down both sides so you can make an informed decision.
Pros: What Makes the Shark NV360 a Great Choice?
1. Strong Suction Power for Deep Cleaning
The NV360 doesn’t just clean the surface—it pulls out dirt and debris from deep within carpets. If you’ve ever vacuumed an area that looked clean, only to see dust and pet hair fill up the bin, you know how important strong, consistent suction is.
- Works well on high-pile carpets, rugs, and hard floors.
- Picks up fine dust, larger debris, and pet hair without needing multiple passes.
- Suction remains steady, even as the dust cup fills up.
2. Lift-Away Design for Versatile Cleaning
The Lift-Away feature is one of the biggest advantages of this vacuum. With the press of a button, the canister detaches, making it much easier to clean stairs, upholstery, and above-floor areas.
- Perfect for multi-story homes—no more struggling to balance an upright vacuum on the stairs.
- Makes cleaning furniture, curtains, and tight corners much more convenient.
- Lightweight enough to carry with one hand while using the hose with the other.
3. HEPA Filtration and Anti-Allergen Seal
For those with allergies or asthma, the NV360’s HEPA filtration system is a huge plus. Unlike vacuums that release fine dust back into the air, this one traps up to 99.9% of allergens inside.
- Reduces sneezing, coughing, and allergy flare-ups.
- Keeps pet dander and dust mites from getting recirculated.
- Great for homes with pets, kids, or anyone sensitive to dust.
4. Swivel Steering for Easy Maneuverability
Bulky vacuums can be frustrating to push around furniture, but the NV360’s swivel steering makes navigation smooth.
- Moves around sofas, chairs, and tables without constantly lifting the vacuum.
- Handles tight spaces well, reducing the need for manual adjustments.
- Doesn’t feel too heavy while in use, even though it’s not the lightest vacuum overall.
5. Large Dust Cup for Less Frequent Emptying
With a 0.9-quart capacity, the NV360’s dust cup is bigger than what you’ll find in many compact vacuums.
- Reduces the number of times you need to stop and empty the bin.
- The bottom-release design makes disposal quick and mess-free.
- Washable filters and easy-to-clean components make maintenance simple.
Cons: Where the Shark NV360 Falls Short
1. Short Hose Limits Reach
One of the most common complaints about the NV360 is its short hose length. While the Lift-Away feature helps, using attachments can feel a bit restrictive.
- When trying to vacuum ceiling fans, tall bookshelves, or deep corners, you might have to lift the canister closer than expected.
- The hose has some tension, which means it tends to retract rather than stretch easily.
- Not a dealbreaker, but something to consider if you rely on hose attachments often.
2. Brush Roll Requires Manual Cleaning
While the brush roll does a great job of agitating carpet fibers for deep cleaning, it doesn’t have a self-cleaning function.
- Long hair and pet fur can get tangled over time, requiring manual removal.
- Cleaning the brush roll every couple of weeks keeps it working efficiently.
- If you have shedding pets or long hair, this maintenance step is unavoidable.
3. Slightly Heavier Than Some Upright Vacuums
At about 13 pounds, the NV360 isn’t the heaviest vacuum out there, but it’s not exactly lightweight either.
- Some users might find it a bit bulky when pushing it around for long periods.
- The Lift-Away feature helps with stairs, but it’s still not as compact or light as stick vacuums.
4. No LED Lights for Spotting Hidden Dirt
Many modern vacuums now include LED headlights to help you see dust and debris in dark corners. Unfortunately, the NV360 doesn’t have this feature.
- Can make it harder to spot dirt under furniture or in low-light areas.
- Not a huge issue for daytime cleaning, but noticeable if you vacuum in dimly lit rooms.
Is the Shark NV360 Worth It?
The NV360’s pros far outweigh its cons, especially if you’re looking for strong suction, versatility, and allergy-friendly features at a reasonable price.
- If you need a powerful vacuum for carpets, pet hair, and allergens, it’s a solid choice.
- If you rely heavily on hose attachments for above-floor cleaning, the short hose might be frustrating.
- If you want a lightweight, ultra-maneuverable vacuum, there are better options out there.
Up next, we’ll compare the Shark NV360 to other vacuums in its category, so you can see how it stacks up against the competition.
Shark NV360 vs. Other Vacuums: How Does It Compare?
Choosing the right vacuum isn’t just about finding a good product—it’s about finding the best fit for your needs. The Shark NV360 Navigator Lift-Away is a solid choice, but how does it compare to similar vacuums in the same price range? Let’s look at how it stacks up against other Shark models and competitors like Bissell and Dyson.
Shark NV360 vs. Shark NV352: Which One Is Better?
The Shark NV352 is another popular Lift-Away vacuum, and at first glance, it looks almost identical to the NV360. However, there are a few differences worth noting.
Feature | Shark NV360 | Shark NV352 |
---|---|---|
Suction Power | Strong and consistent | Slightly weaker on thick carpets |
Dust Cup Capacity | 0.9 quarts | 1.1 quarts (slightly larger) |
Filtration | HEPA filter with Anti-Allergen Seal | HEPA filter with Anti-Allergen Seal |
Hose Length | Shorter, can feel restrictive | Longer, better for above-floor cleaning |
Weight | 13 lbs | 12.5 lbs |
Brush Roll Cleaning | Manual | Manual |
Price | Often more affordable | Slightly more expensive |
Which One Should You Choose?
- If you want stronger suction for carpets, the NV360 is the better option.
- If you need a longer hose for above-floor cleaning, the NV352 is more convenient.
- If price is your main concern, the NV360 usually offers better value.
Both vacuums are great choices, but if you’re primarily cleaning floors and carpets, the NV360 is the better deal.
Shark NV360 vs. Shark NV501: Is It Worth Upgrading?
The Shark NV501 Rotator Lift-Away is a higher-end model with more advanced features. It’s worth comparing to see if the extra cost is justified.
Feature | Shark NV360 | Shark NV501 |
---|---|---|
Suction Power | Strong and reliable | More powerful, works well on all surfaces |
Dust Cup Capacity | 0.9 quarts | 1.3 quarts (larger) |
Filtration | HEPA filter with Anti-Allergen Seal | HEPA filter with Anti-Allergen Seal |
Weight | 13 lbs | 15.5 lbs (heavier) |
Hose Length | Shorter | Longer, more flexible |
Brush Roll Cleaning | Manual | Self-cleaning brush roll |
LED Headlights | No | Yes |
Price | Mid-range | Higher-end |
Should You Upgrade to the NV501?
- If you need stronger suction and a larger dust cup, the NV501 is a better choice.
- If you want an easier-to-maintain brush roll, the NV501’s self-cleaning feature is helpful.
- If you prefer LED lights for spotting dirt in dark corners, the NV501 has an advantage.
- If weight is a concern, the NV360 is lighter and easier to handle.
The NV501 is more advanced, but for the price, the NV360 still holds its own as a powerful and reliable option.
Shark NV360 vs. Bissell CleanView Swivel Pet
Bissell’s CleanView Swivel Pet is a popular budget-friendly vacuum, especially for pet owners. Here’s how it compares to the NV360:
Feature | Shark NV360 | Bissell CleanView Swivel Pet |
---|---|---|
Suction Power | Strong, great for carpets and hard floors | Decent, but less powerful on thick carpets |
Dust Cup Capacity | 0.9 quarts | 1.0 quarts |
Filtration | HEPA filter | Basic multi-level filtration (not HEPA) |
Maneuverability | Swivel steering | Swivel steering |
Weight | 13 lbs | 12.5 lbs |
Brush Roll Cleaning | Manual | Manual |
Attachments | Crevice tool, upholstery tool | TurboBrush tool for pet hair |
Price | Mid-range | Budget-friendly |
Which One Should You Get?
- If you have allergies, the NV360’s HEPA filtration is the better choice.
- If you need a more budget-friendly option, the Bissell CleanView Swivel Pet is cheaper.
- If you want stronger suction for deep cleaning, the NV360 is superior.
The Bissell CleanView is a solid budget vacuum, but the NV360 is better for deep cleaning, allergies, and long-term reliability.
Shark NV360 vs. Dyson Ball Multi Floor 2: Can It Compete?
The Dyson Ball Multi Floor 2 is a high-end upright vacuum that boasts powerful suction and advanced technology. But is it worth the premium price?
Feature | Shark NV360 | Dyson Ball Multi Floor 2 |
---|---|---|
Suction Power | Strong, reliable | Extremely powerful |
Dust Cup Capacity | 0.9 quarts | 1.6 quarts (larger) |
Filtration | HEPA filter | HEPA filter |
Weight | 13 lbs | 15.6 lbs (heavier) |
Hose Length | Shorter | Longer |
Brush Roll Cleaning | Manual | Self-adjusting cleaner head |
Price | Mid-range | High-end |
Should You Pay More for the Dyson?
- If you want maximum suction power, Dyson is the clear winner.
- If you prefer a lighter, easier-to-handle vacuum, the NV360 is better.
- If you want great performance without spending extra, the NV360 is the smarter buy.
The Dyson Multi Floor 2 is impressive, but unless you need extreme suction for heavy-duty cleaning, the NV360 provides similar results at a fraction of the price.
Final Thoughts: Does the Shark NV360 Hold Up Against the Competition?
The Shark NV360 stands out as a well-rounded, affordable, and powerful vacuum that can handle carpets, pet hair, and allergens effectively. While other models may have extra features like longer hoses, LED lights, or self-cleaning brush rolls, the NV360 remains a solid performer for the price.
- If you’re on a budget but want strong suction and Lift-Away convenience, the NV360 is a great choice.
- If you need extra features like LED headlights, a larger dust cup, or a longer hose, upgrading to models like the NV501 or a Dyson might be worth considering.
- If you’re looking for the best value and can handle occasional brush roll maintenance, the NV360 is one of the best vacuums in its class.
Up next, let’s go over some real user experiences and feedback to see how the NV360 performs in everyday households.
Real User Reviews and Performance: What Are People Saying?

Specifications and comparisons give a good idea of a vacuum’s capabilities, but real-world experiences tell the full story. How does the Shark NV360 Navigator Lift-Away hold up in everyday use? Let’s break down user feedback, common praises, and the most frequently reported complaints.
Overall User Satisfaction: Does It Deliver?
Across various online platforms like Amazon, Walmart, and Best Buy, the Shark NV360 consistently receives high ratings. Most users find it to be a powerful and reliable vacuum that handles both carpets and hard floors well. It’s especially popular among pet owners and those with allergies.
Here’s a quick summary of common feedback:
✅ Strong suction power – Many users mention that it picks up dirt, pet hair, and debris effectively, even on thick carpets.
✅ Lightweight and easy to maneuver – The Lift-Away feature makes it easier to clean stairs and under furniture.
✅ Effective filtration – Those with allergies appreciate the HEPA filter and Anti-Allergen Complete Seal.
✅ Good value for money – Most users feel that it performs like higher-end vacuums at a mid-range price.
Of course, no vacuum is perfect. Some users have reported a few minor drawbacks:
⚠️ Shorter hose length – Some find the hose too short for overhead cleaning, which can be frustrating for reaching ceilings.
⚠️ Brush roll maintenance – Hair can get tangled in the brush roll, requiring manual cleaning.
⚠️ Smaller dust cup – While not tiny, it fills up quickly for larger households or heavy-shedding pets.
Now, let’s take a closer look at real user experiences from different situations.
Performance on Carpets and Rugs: Does It Deep Clean?
Many users who primarily clean carpets and area rugs report that the NV360 provides excellent deep-cleaning suction. Even after using other vacuums, some were shocked by how much hidden dirt it pulled up.
🗣️ “I vacuumed my carpet with my old vacuum, then went over it with the NV360—wow! I filled the dust bin twice with dirt I didn’t even know was there.”
🗣️ “It works great on my thick area rugs. It doesn’t get stuck, and it pulls up pet hair easily.”
However, a few people with high-pile carpets noted that the vacuum can feel a bit hard to push on maximum suction mode. Adjusting the suction settings helps in these cases.
Hardwood and Tile Floors: Can It Handle Them?
The NV360 performs well on hard surfaces, especially with the brush roll turned off. Many users mention that it doesn’t scatter debris and picks up fine dust, crumbs, and pet hair without issue.
🗣️ “I was worried it would push dirt around on my hardwood, but it actually picks up everything, even the fine dust!”
🗣️ “I love that I can switch off the brush roll for my tile floors—it cleans without scratching.”
However, a few users prefer models with soft roller heads for better fine dust pickup on hard floors.
Pet Owners: Is It Good for Pet Hair?
One of the biggest reasons people choose the Shark NV360 is its ability to handle pet hair. Most pet owners report great success in cleaning fur from carpets, furniture, and floors.
🗣️ “I have two golden retrievers, and this vacuum has been a game changer! It picks up every hair, even in the corners.”
🗣️ “It works great on pet hair, but I do have to clean the brush roll every couple of weeks.”
The only complaint from pet owners is that long hair (human or pet) can wrap around the brush roll, requiring manual cleaning. If this is a dealbreaker, Shark’s self-cleaning brush roll models might be a better fit.
Stairs and Furniture: Is It Easy to Use?
The Lift-Away feature is a major advantage for cleaning stairs, upholstery, and tight spaces. Users appreciate how easy it is to carry the canister while vacuuming tricky areas.
🗣️ “I love the Lift-Away feature! Makes vacuuming my stairs so much easier than lugging a heavy upright vacuum.”
🗣️ “The included tools work well for cleaning couches and getting into tight spaces.”
The biggest downside is the short hose, which can feel restrictive when reaching higher places like ceilings or drapes.
Durability and Longevity: Does It Last?
Most users report several years of reliable performance with proper maintenance. The HEPA filter and dust cup need regular cleaning, but overall, the NV360 holds up well over time.
🗣️ “I’ve had mine for three years now, and it still works like new! Just make sure to clean the filters regularly.”
🗣️ “I was skeptical at first, but this vacuum is still going strong after multiple years of daily use.”
Some users noted that belt or brush roll replacements might be needed after extended use, but these parts are generally inexpensive.
Common Complaints and Issues
While most reviews are overwhelmingly positive, here are some recurring complaints:
❌ Short hose length – Users wish it was longer for better reach.
❌ Hair tangles in the brush roll – Requires occasional cleaning, especially for long hair.
❌ Not as many advanced features – Lacks LED lights, a self-cleaning brush roll, or a longer power cord found in higher-end models.
Despite these minor drawbacks, most people agree that the NV360 is an excellent vacuum for its price.
Final Thoughts: What’s the Verdict from Real Users?
The Shark NV360 Navigator Lift-Away is one of the most well-reviewed mid-range vacuums on the market. It’s powerful, lightweight, and versatile, making it a great choice for homes with carpets, hard floors, and pets.
✅ Pros:
- Strong suction power for deep cleaning
- Works well on both carpets and hard floors
- Lift-Away feature makes cleaning stairs and furniture easier
- HEPA filtration is great for allergy sufferers
- Good value for the price
⚠️ Cons:
- Short hose can be limiting
- Brush roll requires occasional maintenance
- No LED headlights or advanced features found in premium models
If you’re looking for a reliable vacuum without spending a fortune, the Shark NV360 is a solid choice.
Final Verdict: Is the Shark NV360 Worth Buying?
After examining its performance, features, real user experiences, and potential drawbacks, the big question remains: Should you buy the Shark NV360 Navigator Lift-Away?
The answer depends on your needs and expectations. If you’re looking for a powerful, affordable, and versatile vacuum that handles carpets, hard floors, and pet hair effectively, the NV360 is a fantastic choice. It provides strong suction, a HEPA filter, and the Lift-Away feature—all at a reasonable price.
However, if you need longer hose reach, LED lights, or a self-cleaning brush roll, you might want to explore other Shark models with more premium features.
Who Should Buy the Shark NV360?
✔️ People with carpets, rugs, and hard floors – The suction power and brush roll work well across different surfaces.
✔️ Pet owners – Handles pet hair effectively, but the brush roll needs occasional cleaning.
✔️ Allergy sufferers – The HEPA filter and Anti-Allergen Complete Seal help trap dust and allergens.
✔️ Budget-conscious buyers – Delivers high-end performance at a mid-range price.
✔️ Those who need a lightweight, versatile vacuum – The Lift-Away feature makes it easy to clean stairs and furniture.
Who Might Want to Consider Other Options?
❌ Users needing an extra-long hose – If reaching high ceilings or drapes is a priority, this model’s hose may feel too short.
❌ People who dislike cleaning brush rolls – Long hair can get tangled, requiring manual removal.
❌ Those wanting premium features – No LED lights, no self-cleaning brush roll, and a standard dust cup size instead of extra-large.
Alternatives to Consider
If the Shark NV360 doesn’t quite meet your needs, here are some alternatives to look into:
- Shark NV501 Rotator Lift-Away – Has a longer hose, LED lights, and a larger dust cup.
- Shark AZ2002 Vertex DuoClean – Features a self-cleaning brush roll and dual rollers for better hard floor performance.
- Dyson Ball Animal 2 – Offers stronger suction and a longer hose but comes at a higher price.
Final Thoughts: Should You Get the Shark NV360?
The Shark NV360 Navigator Lift-Away stands out as a highly effective, budget-friendly vacuum that performs well on multiple surfaces, traps allergens, and is easy to maneuver. While it lacks some premium features, its suction power, Lift-Away design, and affordability make it a top choice for many households.
If you’re looking for a reliable vacuum that balances performance and cost, the NV360 is definitely worth considering.